Terms of service

The service

TablePerk gives a restaurant or café a link and QR code that guests use to share feedback, and a dashboard that shows those responses along with automated summaries.

Your account

You are responsible for keeping your sign-in details safe and for everything done through your account. One account covers one venue today.

Using it fairly

Do not submit fake responses, do not use the service to collect data you have no right to collect, and do not attempt to reach another venue's feedback. We may suspend an account that does.

Guest feedback and your guests

The responses collected through your link are yours to read and act on. When a guest leaves a phone number for a manager follow-up, use it only for that follow-up.

Automated summaries

Summaries and answers are produced automatically from your own responses. They are there to save you time, not to replace your judgement, and they can be imperfect. The underlying numbers and responses are always shown alongside them.

Availability

We work to keep the service available but cannot promise it will never be interrupted. The service is provided as is, without warranties, and our liability is limited to the amount you have paid us in the previous three months.

Ending it

You can delete your account at any time from Settings, which removes your venue and its responses. We may close an account that breaks these terms.

Changes

If these terms change in a meaningful way, we will update the date at the top of this page.